Mens Wallets Online



Orders are usually dispatched within 24 hours.

If your order has already left our warehouse, please contact us assist you with a cancellation for your order and organise for the goods to be returned.

If you wish to cancel your order, please submit a cancellation request via email at

Your cancellation request must include the following information:

  • The name and email address used to place the order

Please note; due to privacy and security concerns, we can only process a cancellation request sent to us via email.

Cancellation requests cannot be submitted by phone, social media or alternative email addresses.

We will accept returns if you notify us via email

Make sure to contact us within 60 days after your package has been delivered (according to the tracking information provided).

If 60 days have gone by since your package has been delivered, we may not be able to offer you a refund.

To be eligible for a return, your item must be in the same condition that it was in when you received it.

It must also be in the original packaging.

The following information is needed to process your request:

  • The name and email address used to place the order
  • Reasons for return

Please send the above information to us via email

Our team will provide you with a form which needs to be added to the returning package.

Without this form, we may not be able to identify and process your return.

Free Returns

Mens Wallets Online will pay for the cost for the return shipping fees and supply you with a pre paid shipping label.

Please note that we are not liable for any parcel lost during its return shipment to us.

Once your cancellation has successfully been processed, or your return has been received and inspected, we will notify you about your refund.
Your refund will be processed to your original method of payment, within 1-2 working days.

Alternatively, we can offer the value as store credit for our website.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, here are the steps you can take:

  • Check your bank or PayPal balance again ( transactions may have been delayed ).
  • Contact your credit card company ( it may take some time before your refund is officially posted, as it may take up to 3-5 business days for them to process the credit).
  • Contact your bank (check the processing time before a refund is posted ).

Please contact us via email should you have further questions.

Head Office

PO Box 7075

Secret Harbour 

Western Australia


ABN 83884572729

We would like to offer you a service and product that you would be happy to recommend to your friends and family.

© 2019 - 2021